Live Vacancies
PART TIME (2 DAYS A WEEK)
Assistant Manager
Pay Rate:
£13.00–£14.50 per hour (based on experience)
£13.00–£14.50 per hour (based on experience)
Job Overview:
Haringtons Boutique Hotel & Apartments is looking for a confident, organised, and personable Assistant Manager to work 9-hour shifts (8:00 AM to 5:00 PM) for two days per week, covering for the General Manager. You’ll oversee daily hotel and apartment operations, manage the team, and ensure exceptional guest experiences.
Haringtons Boutique Hotel & Apartments is looking for a confident, organised, and personable Assistant Manager to work 9-hour shifts (8:00 AM to 5:00 PM) for two days per week, covering for the General Manager. You’ll oversee daily hotel and apartment operations, manage the team, and ensure exceptional guest experiences.
Key Responsibilities:
Operational Oversight (General Manager’s Days Off):
- Conduct morning team briefings, allocating tasks to the housekeeping team and other staff.
- Manage the smooth running of daily operations, including check-ins, check-outs, and guest interactions.
- Monitor housekeeping progress to ensure rooms and apartments are ready for guests on time.
- Act as the first point of contact and have the hotel mobile phone redirected to you for any on-site issues, ensuring swift and effective resolution.
Staff Supervision and Support:
- Supervise and motivate the housekeeping team to maintain high standards.
- Adjust daily schedules to accommodate last-minute changes, such as bookings or staff absences.
- Provide support and leadership to team members throughout the shift.
- Conduct regular performance checks and report recurring issues to the General Manager.
Guest Experience:
- Handle guest enquiries, special requests, and complaints with professionalism and a friendly attitude.
- Assist with VIP guests or special occasions to ensure their needs are met.
- Promote positive guest experiences by proactively solving issues and ensuring satisfaction.
Administration and Reporting:
- Review and update handover notes at the start and end of each shift.
- Manage basic financial tasks, including cash floats and daily summaries.
- Monitor inventory levels of cleaning supplies, guest amenities, and other essentials, placing orders when necessary.
- Maintain accurate records of guest feedback, maintenance issues, and team performance.
Maintenance and Standards:
- Inspect rooms and public areas to ensure cleanliness and presentation meet brand standards.
- Coordinate and report any maintenance issues to the relevant team, following up on outstanding items.
Sample Day-to-Day Schedule:
- 8:00 AM – 8:30 AM:
- Review handover notes and prepare for the day.
- Conduct team briefing to assign tasks and set priorities.
- 8:30 AM – 12:30 PM:
- Oversee housekeeping operations and address guest queries or concerns.
- Conduct room and apartment checks, ensuring readiness for arrivals.
- 12:30 PM – 1:00 PM:
- Lunch break.
- 1:00 PM – 4:30 PM:
- Continue managing housekeeping and guest services.
- Handle check-ins for early arrivals and follow up on maintenance issues.
- 4:30 PM – 5:00 PM:
- Write end-of-shift reports and handover notes for the General Manager.
What We’re Looking For:
- Previous supervisory or management experience in hospitality, however full training is provided for current Harington’s employees.
- Strong leadership, organisational, and problem-solving skills.
- Excellent communication skills with a calm and professional demeanour under pressure.
- Flexibility to work weekends and adapt to the needs of a dynamic environment.
What We Offer:
- Pay rate of £13.00–£14.50 per hour, depending on experience.
- A role with autonomy, leadership opportunities, and room for growth.
- A supportive and collaborative team environment.
MINUMUM 25 HOURS PER WEEK
Dynamic Housekeeper
Pay Rate:
£12.00–£13.00 per hour (based on experience)
£12.00–£13.00 per hour (based on experience)
Hours of Work:
- Working hours: 10:00 AM – 4:00 PM (depending on occupancy).
- Minimum of 25 hours per week.
- Weekend availability is essential. Candidates must be able to work at least 2 weekends per month to be considered for the role.
Job Overview:
Haringtons Boutique Hotel & Apartments, located in the heart of Bath, is seeking an experienced and detail-oriented housekeeper to join our dynamic team. You’ll ensure our 13 boutique hotel rooms and 16 serviced apartments are spotless, well-stocked, and meet our high standards. For candidates with an eye for detail, there is the opportunity to train for supervisory responsibilities, checking rooms and apartments for quality assurance.
Haringtons Boutique Hotel & Apartments, located in the heart of Bath, is seeking an experienced and detail-oriented housekeeper to join our dynamic team. You’ll ensure our 13 boutique hotel rooms and 16 serviced apartments are spotless, well-stocked, and meet our high standards. For candidates with an eye for detail, there is the opportunity to train for supervisory responsibilities, checking rooms and apartments for quality assurance.
Key Responsibilities:
Room and Apartment Cleaning:
- Clean and prepare guest rooms, including changing bed linens, dusting, vacuuming, and sanitising bathrooms.
- Deep clean serviced apartments, focusing on kitchens, living areas, and bathrooms, as required.
- Replenish guest amenities and supplies, such as toiletries, towels, and tea/coffee items.
- Ensure rooms and apartments are presented to the highest standards for guest arrivals.
Public Areas:
- Maintain cleanliness in public areas such as hallways, the lounge, and the breakfast room.
- Empty bins, polish surfaces, and ensure communal spaces are presentable.
Supervisory Opportunities (Desirable Skill):
- Check rooms and apartments to ensure they meet the hotel’s quality standards.
- Provide feedback to team members if standards are not met (training provided).
- Report any recurring issues to the manager.
Reporting and Maintenance:
- Identify and report maintenance issues, such as broken fixtures or faulty equipment, to the manager.
- Communicate inventory shortages, including cleaning supplies and guest amenities.
Sample Day-to-Day Schedule:
- 10:00 AM – 12:30 PM: Clean assigned rooms or apartments based on occupancy.
- 12:30 PM – 1:00 PM: Lunch break.
- 1:00 PM – 4:00 PM: Continue cleaning, conduct room checks (if applicable), and ensure public areas are tidy.
What We’re Looking For:
- Experience: At least 1 year of verifiable professional cleaning experience.
- Flexibility: Must be available to work weekends (minimum 2 weekends per month).
- Skills: Attention to detail, time management, and ability to work independently.
- Desirable Skill: Supervisory potential with a willingness to learn and take on additional responsibilities.
What We Offer:
- Pay rate starting at £12.50–£13.00 per hour, based on experience.
- Full training provided for supervisory responsibilities.
- A friendly and supportive working environment.
- Opportunities for growth within the team.
Apply Now:
If you’re ready to join our team and help us deliver an exceptional guest experience, send your CV and references to peter@haringtonshotel.co.uk. Please include “Dynamic Housekeeper Application” in the subject line.
If you’re ready to join our team and help us deliver an exceptional guest experience, send your CV and references to peter@haringtonshotel.co.uk. Please include “Dynamic Housekeeper Application” in the subject line.
