Last updated: September 02, 2024
We understand that plans can change, and we strive to provide flexibility for our guests. Our cancellation policy is designed to be fair to both our guests and our business.
Free Cancellation:
Guests can cancel their reservation free of charge if they cancel by 12:00 PM, 7 days before the arrival date.
Late Cancellations and No-Shows:
If a cancellation is made after 12:00 PM within 7 days of the arrival date, or in the case of a no-show, the full amount of the stay will be charged.
Modifications:
Changes to your reservation, including date modifications, are subject to availability and must be made at least 7 days prior to your arrival date to avoid any charges.
If you have any questions or need assistance with your booking, please don’t hesitate to contact our reservations team.
Terms and Conditions Apply.
The above policy does not apply to accommodation booked on a non-refundable basis. Please call us on 01225 461 728 for clarity.
